Internal Wins
BuildSupply Hits 10,000 Orders Milestone
We're thrilled to announce that BuildSupply has processed its 10,000th order — a testament to the trust our customers place in us every day.
BuildSupply Team · February 28, 2026Read →
Internal WinsWarehouse Team Achieves 30-Day Zero-Error Pick Rate
Our Atlanta fulfillment team just completed 30 consecutive days without a single pick error across more than 18,000 orders — a new company record and a testament to the team's discipline.
BuildSupply Team · January 25, 2026Read →
Internal WinsCustomer Support Team Hits 97% Same-Day Resolution Rate
Our customer support team closed out Q1 with a 97.2% same-day resolution rate — up from 84% the same quarter last year — after a systematic rebuild of their internal tooling and escalation process.
BuildSupply Team · December 21, 2025Read →
Internal WinsEngineering Team Ships New Commerce Platform Ahead of Schedule
The engineering team delivered the rebuilt commerce platform two weeks ahead of the original timeline, with zero critical incidents on launch day — a huge win for the team and the business.
BuildSupply Team · December 12, 2025Read →